Spanish Bilingual Consumer Advocacy Representative - Bali

Reed Elsevier · 📍 Bali, Indonesia · Diposting 2026-10-09
FULL_TIME⭐ TERVERIFIKASI
IDR 8000000 - 12000000
Reed Elsevier is seeking a Spanish Bilingual Consumer Advocacy Representative to join our team in Bali. This role is perfect for someone who is passionate about consumer rights and has a strong command of both English and Spanish. You will be responsible for advocating for consumer rights, providing support to consumers, and ensuring that our products and services meet the highest standards of quality.

📋 Tanggung Jawab Pekerjaan

Advocate for consumer rights and ensure compliance with relevant laws and regulations.,Provide support and assistance to consumers in both English and Spanish.,Monitor and evaluate the quality of our products and services.,Develop and implement strategies to improve consumer satisfaction.,Collaborate with cross-functional teams to address consumer concerns and issues.,Conduct regular training sessions for staff on consumer advocacy and rights.,Maintain accurate and up-to-date records of consumer interactions and feedback.

🎓 Kualifikasi & Syarat

Bachelor's degree in a relevant field, such as consumer advocacy, law, or a related discipline.,Minimum of 2 years of experience in consumer advocacy or a related field.,Strong command of both English and Spanish, both written and spoken.,Excellent communication and interpersonal skills.,Ability to work independently and as part of a team.,Strong problem-solving and analytical skills.,Knowledge of consumer rights laws and regulations is a plus.

🛠️ Keahlian

Consumer advocacyConsumer rightsSpanish language proficiencyEnglish language proficiencyCustomer serviceConflict resolutionData analysis
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